Paradise Rock Club presented by Citizens

Box office

• Hours

  The Paradise Rock Club Box Office is open for ticket purchases from 12 PM to 6 PM, Monday through Friday. On show nights, the Box Office will remain open until approximately 15-30 mins after the headliner takes the stage. If traveling from out of town, please call the customer line at 617-562-8801 to verify hours.

• Will call

  All tickets sold for Paradise Rock Club are delivered digitally, unless otherwise denoted. Tickets sold in person will be delivered via telephone number or email address. Will call is available only on the night of the show. A valid photo I.D. is required for ticket pickup. Note: Artist will call is typically not available until around 1 hour prior to doors, but times vary per event.

• Phone

  If you require accommodation, we encourage you to reach out to [email protected] as soon as you have purchased your GA ticket.

• Accepted payment

  We accept Cash (American currency only), American Express, Discover, Visa, and Mastercard. Apple/Google/Samsung Pay is also accepted. We are unable to accept checks.

Parking

The Paradise Rock Club does not offer onsite parking. There are opportunities for street parking in the area, as well as multiple Boston University owned garages. Please plan your trip accordingly. The two closest garages to The Paradise are as follows: Lot B: Langsam Garage Automated parking facility located at 142 Gardner St, Boston, MA 02215. Lot A and Lot C2: Agganis Arena Parking Garage and Open Lot Automated parking facility located at StuVi2 33, Harry Agganis Way, Boston, MA 02215

Accessibility

We have an area stage left set up for an unobstructed view. Patrons in need of this space should purchase a general admission ticket and contact the venue to make arrangements. Please contact us by calling the Paradise Rock Club Box Office at 617-562-8800 or emailing [email protected]. Sign language interpreters and assistive listening devices must be requested in advance. Last-minute sign language interpreter requests are subject to interpreter availability. Service Animals are also allowed.

To better accommodate your needs, Paradise Rock Club has requested that all special seating accommodations be solicited only through their representatives. Please contact a Paradise Rock Club representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.

Phone: Please contact the box office via email to alert them of your special needs: [email protected].

Hours: Advance Tickets may be purchased in person after entering the club, at the Box Office, Monday – Saturday noon to 6pm. On show nights the box office will remain open until approximately 30 mins after the main act goes on stage for sales of that night's tickets and advance tickets.

Good to know

Paradise Rock Club does not have a specific bag policy. ALL ITEMS ARE SUBJECT TO SEARCH. Re-entry is allowed with the appropriate stamp as smoking inside the club is strictly prohibited. See staff at the door before stepping outside. Guests, including law enforcement personnel not present in an official capacity, are prohibited from bringing weapons into the venue. For a full list of prohibited items, please visit the Crossroads Presents official website.

Patrons under the age of 18 wishing to attend an 18+ show may do so as long as they are accompanied by a parent or guardian. All guests over the age of one year old require a ticket.