Citizens Opera House

Box office

• Hours

  Monday through Friday 11AM to 6PM (non performance weeks) Open 2 hours prior to matinee on weekends and closes 1/2 hr after curtain. Open 11AM until 1/2 hr after curtain on weekdays.

• Will call

  Please pick up tickets 1 hour prior to show. Customers must present photo ID, actual credit card used to purchase tickets and confirmation number.

• Phone

  The Box office does not operate by phone, but you can call the venue for assistance at 617-259-3400 (phone manned on show days only), or email [email protected] for the most immediate response.

• Accepted payment

  Visa, MasterCard, American Express, Cash, Discover

Parking

There are many parking garages around The Citizens Bank Opera House in the Downtown Crossing area. Lafayette Parking Garage 1 Avenue de Lafayette (617) 357-1987 Millennium Place Garage at The Ritz-Carlton Boston Common 47 Boylston Street (Self-Park) (617) 574-7252 Avery Street Entrance (Valet) (617) 574-7100 Boston Common Garage Zero Charles Street (617) 954-2098 75 State Street Garage 75 State Street (Entrance on Broad Street) (617) 443-2817

Accessibility

Accessible seating is sold on Ticketmaster. For Accessible performances including Audio Description, Open Caption, and ASL you can contact the venue at [email protected] for purchasing assistance.

Good to know

All patrons regardless of age must have a ticket. There is no child discount, and no lap sitting! Booster seats are available on a first come first served basis for Child events. Unless otherwise indicated for theater events, infants and children under 4 are not allowed in the theater. Child policies will vary from event to event.