MGM Music Hall at Fenway

Box office

• Hours

  The MGM Music Hall Box Office is open on show days only beginning at 3pm. The Box Office will remain open until approximately 15 minutes after the headliner takes the stage

• Will call

  MGM Music Hall is mostly a digital only venue. If you have tickets waiting at will call from a guest list or a relocation, they can be picked up at the Box Office starting at 3pm night of show only. Please Note: artist guest lists are usually not received until around 1 hour prior to doors.

• Phone

  (617) 488-7540

• Accepted payment

  Cash – American Currency Only Credit Cards – Mastercard, Visa, Discover, American Express. Credit cards must be accompanied by a photo ID (license or passport)

Parking

MGM Music Hall does not have parking. We recommend taking public transportation, but if you do plan to drive to the venue, you can reserve a spot using SpotHero

Accessibility

MGM Music Hall offers a range of accessible seating for purchase including wheelchair accessible seating, limited mobility seating, and companion seating, in addition to other accommodations that can be made upon request. For accessibility, the venue is wheelchair accessible, with easy access ramps on the first floor, as well as an elevator that provides access to all levels, and designated ADA sections on our first, third and fourth floors. If you are unable to purchase accessible seating for an upcoming concert, need additional accommodations, or have any questions about our accessibility, please reach out to our phone ambassadors at [email protected] or by calling the venue at (617) 488-7540 for additional assistance.

Good to know

All shows at MGM Music Hall are all ages unless otherwise listed. All support acts are subject to change without notice. All ticket sales are final. Bags must not exceed a maximum size of 12x6x12. All bags, regardless of size, are subject to search by security. Lighters are not allowed in the venue and there is absolutely NO SMOKING OR VAPING allowed per the city of Boston Ordinances. Any smoking or vaping will result in IMMEDIATE EJECTION from the event. Any medication must be accompanied by proof of prescription. This list of prohibited items is subject to change at the discretion of venue management. More information regarding prohibited items and other venue rules can be found here: https://crossroadspresents.com/pages/mgm-fenway-music-hall

Unless otherwise listed, all patrons, regardless of age are required to have a ticket to attend shows at MGM Music Hall.