CIBC Theatre

Box office

• Hours

  Box office hours vary. Please call (312) 977-1700 for the current week's hours.

• Will call

  Will Call tickets can be picked up at any time during Box Office hours on the day of a show. The customer must present the actual credit card used to make the order, a valid picture ID, and the confirmation number.

• Phone

  The Administrative offices of CIBC Theatre may be reached at (312) 977-1700. There is no public phone number available for the Box Office. The box office cannot take phone orders. To order tickets by phone, please call 800-775-2000. For groups of 20 or more, call (312) 977-1710.

• Accepted payment

  The Box Office accepts Cash, Visa, Mastercard, American Express and Discover. No personal checks, please.

Parking

Reduced rate parking is available at 17 East Adams.

Accessibility

For wheelchair accessible seating please call the box office at 312-977-1700 ext. 1259. ELEVATOR: There is no elevator access to the dress circle level of the theatre. There is elevator access to the mezzanine and balcony levels. However, once the patron gets to their level, they will need to go up or down stairs as each row is on a different step.

Good to know

There are no refunds or exchanges on tickets purchased for Broadway In Chicago events. Cameras and recording devices are not allowed. Doors open 30 minutes prior to showtime. No outside food or beverages allowed.

For most productions children under 5 are not permitted for the courtesy of the other patrons. Everyone is required to have a ticket.