The Event Center at Turning Stone Resort Casino

Box office

• Will call

  For Will Call, tickets can be picked up at any time on the day of the event from TS Guest Services. Please note that we are moving towards a digital ticketing experience to facilitate contactless entry for shows and at TS Guest Services. Digital tickets can be sent conveniently to your mobile device at any time.

• Accepted payment

  American Express, Visa, Mastercard, Discover

Parking

Ample parking is available in the resort surface parking lots and the four-level parking garage adjacent to the Event Center. No fee for regular parking; there is a shuttle provided for lots farther out. Valet parking is available for $6 at The Tower/Hotel and Lodge entrance. Valet parking is complimentary for registered guests of The Tower, Hotel and Lodge.

Accessibility

Accessible seats are available, and are available for online purchase through Ticketmaster.com. If you are in need of assistance with your ticket purchase please contact a Turning Stone representative at 877.833.SHOW.

Accessible seats are available, and are available for online purchase through Ticketmaster.com.

Phone: For information, call 800.771.7711. For the administrative office, call 315.361.8283. Groups of 15 or more, call 315.361.8283

Hours: Sunday - Thursday: 9am - 9pm | Friday & Saturday: 9am - 10pm

Good to know

To provide a comfortable and enjoyable experience for our guests, please be advised that the following are prohibited in this facility:, Smoking, vapes or e-cigarettes, Coolers, Laser Pointers, Signs or Posters, iPads and Tablets, Professional Cameras, Audio or Video Recording, Weapons or Objects that appear to be Weapons, Outside Food or Beverages (only items purchased within the entertainment venue are permitted), Large bags such as backpacks and duffle bags, Handbags larger than 12x14.

Children are permitted in both the Event Center, Showroom, and Conference Center except for Comedy Acts or other performances noted as 18 and over. The price of the child's ticket is the same as an adult ticket. Children under the age of 18 are not allowed on the gaming floor. Comedy Acts in the Showroom and Event Center are for Mature Audiences only- no one under 18 will be admitted. ID may be required.