The Bell House

Box office

• Hours

  On show days, The Bell House opens its doors one hour before venue doors open. For events with special circumstances, please check the event's ticketing page for specific opening times.

• Will call

  Will call tickets are available for pickup at the box office approximately 1 hour before doors open on the day of the show. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets. If tickets or passes are being left for you they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes and tickets from the tour or other promotional company. These tickets will be available approximately 1 hour before doors on the day of the show. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

• Accepted payment

  We accept both cash and card payments at the box office and at our bars. For the most seamless experience, we recommend using a card.

Parking

Street parking is available, but we recommend using public transit. By Subway: Take the F, G or R Train to the Smith 9th Streets station. Its a short walk from there. By Bus: The B61 bus stops nearby.

Accessibility

For all guest accommodations, please email us at [email protected] to coordinate accommodations in advance of the show. Unexpected Needs: If you have had an injury or illness that requires seating, email [email protected] to coordinate accommodations in advance of the show. We have a limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion. Interpreter Requests: If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge to arrange for an interpreter for your visit. Hearing Assistance: Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 weeks notice. We can be reached via email [email protected]. Service Animals: Service animals are permitted inside the venue during events. Only registered working animals are permitted. The Bell House requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animals work or the individuals disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods. Wheelchairs: Our venue is wheelchair accessible. Accommodations: Our venue bathrooms, bar, and merchandise area are accessible. For any further questions or updates, feel free to contact us at [email protected]

Good to know

For a complete list of FAQs and information to help better plan your visit, please review the Plan Your Visit portion of our website: https://www.thebellhouseny.com/visit

This is a 21+ venue. For events that allow for ages under 21, they must be accompanied by a parent or legal guardian. You must present a valid ID at check in. Each shows specific age requirements can be found by visiting the events corresponding ticketing page. If you have questions about a specific show, please email [email protected]