Springfield Symphony Hall

Box office

• Hours

  Box Office located inside Lobby of Symphony Hall. Box Office is open two (2) hours prior to the event.

• Will call

  Bring Photo ID, Credit Card, and Ticketmaster confirmation number. Note: The credit card holder must be present for ticket pick up. Will Call will be available to pick up at the event once doors open. To avoid long lines please arrive early if you are picking up Will Call Tickets OR use the free eTicket (Print-At -Home) option.

• Accepted payment

  Cash and credit may be used at the Box Office located inside Symphony Hall.

Parking

For detailed information about parking at MGM Springfield, please visit https://www.mgmspringfield.com/en/amenities/parking-and-transportation.html

Accessibility

Accessible Seating is available for one (1) accessible seat and one (1) companion seat only. Any other arrangements must be made through the Box Office. Accessible entrance located on East Columbus Ave. side of Symphony Hall.

Good to know

Smoking in designated areas only, this includes vaping and e-cigarettes, no audio recorders, no flash photography, and no outside food.

Children ages 3 and older require a full-price ticket for entry. Any child younger than the age of 3 may enter without a ticket, but must remain on the lap of the ticket holder, unless otherwise noted on the event. Children under the age of 18 must be accompanied by an adult. Age Restrictions may apply to certain events.