Shoreline Amphitheatre

Box office

• Hours

  The Shoreline Box Office is closed for the off-season. On weeks when new shows go on-sale, the Box Office is Wednesdays from 10AM - 2PM

• Phone

  Box Office: 650-623-3053 Office: 650-967-3000

• Accepted payment

  The Shoreline Box Office accepts VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS; cash and checks are NOT accepted.

Parking

General Parking is included in the ticket price for most events at Shoreline Amphitheatre. When it is not included, there will be a fee per car. Premier Parking is available for purchase. Pricing varies by event. Your Premier space at the head of the parking lot is held until show time. Your space will be close to the front gate regardless of what time you arrive to the venue prior to show time. DIRECTIONS TO THE PREMIER PARKING LOT: From HWY 101, take Amphitheatre Pkwy (from the South) or Rengstorff Blvd (from the North) Exit. Follow the signs along Amphitheatre Pkwy to the Premier Parking Lot.

Accessibility

Shoreline Amphitheatre and all on-site amenities are 100% wheelchair accessible. Accessible parking spaces are available in the front lots.

Good to know

Shoreline Amphitheatre is a cashless venue. All shows go on RAIN OR SHINE. By city ordinance, the following are restricted at Shoreline Amphitheatre: - Smoking is not permitted. - Alcoholic beverages, barbeques, and tailgating are not permitted in the parking lots. This is strictly enforced by Shoreline Amphitheatre and the Mountain View Police Department. GENERAL POLICIES: The general policies listed below are subject to change on an event-by-event basis. It is STRONGLY suggested that you call the Shoreline Business Office at 650-967-3000 on the day of the show you are attending to get the specific rules for that event. Permitted Items include: - Clear plastic, vinyl or PVC tote bags no larger than 12in x 6in x 12in and/or small clutch bags (4.5inx 6.5in). - Factory sealed water bottles up to one gallon in size - Small blankets - Sealed water bottles. For a more detailed list of permitted and non-permitted items, please visit: https://www.livenation.com/venuesecurity/ CHAIR POLICY: Please Note: Outside lawn chairs are NOT allowed into the venue. BLANKET POLICY- the following are permitted for most shows: - Blankets/towels no larger than 4ft x 4ft FOOD & BEVERAGE POLICY- the following are permitted for most shows: - Food provided it fits in a clear plastic bag, no larger than 1 gallon in size. One bag per guest. - One factory sealed plastic bottle, 20 oz or smaller, containing a non-alcoholic beverage (not frozen) per guest. CAMERA/VIDEO POLICY: In general, small digital and disposable cameras are allowed in the venue for most shows. Video recorders, flash photography, removable lens cameras, and iPads/Kindles/E-Readers/GoPros are NOT permitted. The venue has the right to restrict ALL CAMERAS, at any time, without prior warning. The following items are NOT permitted: - Glass containers, cans, alcoholic beverages - Coolers, backpacks or oversized bags/purses - Audio or video recording equipment - Professional cameras, including iPads/Kindles/E-Readers/GoPros - Large lawn chairs - Umbrellas, Pets, Stickers, Skateboards, Aerosol Cans, Tables, Barbecues - Laser pointers, wallet chains, knives or weapons **ALL POLICIES ABOVE ARE SUBJECT TO CHANGE ON AN EVENT-BY-EVENT BASIS** The venue has the right to restrict any items at any time without prior warning. It is STRONGLY suggested that you call the Shoreline Business Office at 650-967-3000 on the day of the show you are attending to get the specific policies for that event. Will call tickets are available for pickup at the box office, between both main entry gates. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service - 800-653-8000. Guests are not permitted to put tickets in will call for other guests to pick up. If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. Typically, these tickets are not available for pickup until doors open on the day of the event. If your tickets/passes are not in will call, please reach out to your point of contact directly. The box office cannot contact any member of the tour for you.

Children 2 and under do not require a ticket, but must sit on a parent's lap if in reserved seating.