Jiffy Lube Live

Box office

• Hours

  Our box office is open on Wednesdays and Fridays from 12pm-4pm. The box office will also open at 12pm on show days and will typically close 30 minutes after the final act of the night takes the stage.

• Will call

  Will Call can only be picked up on the day of the show. The customer must have a valid Photo ID to pick up tickets. ID must match name of purchaser to pick up tickets. 2ND Party Will Call is subject to Ticketmaster policy. Please refer inquiries to Ticketmaster Customer Service (800-745-3000).

• Phone

  (703) 754-6400, #2 in the menu options.

• Accepted payment

  All points of sale will only accept credit or debit. In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees.

Parking

General admission parking comes with your ticket. If you want easier entry and exit, go for Premier Parking or VIP Parking. Consider our Early Parking if you'd like to beat the rush.

Accessibility

Accessible tickets can be purchased online via www.livenation.com. Look for the accessible logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range but be advised it does occasionally sell out. We have limited seating available for guests on the day of the event, so please make sure you purchase accessible seating when you purchase tickets. For more questions, or information not mentioned below, please contact us before your visit at [email protected] or call us at 703-754-6400. Our box office is open on Wednesdays and Fridays from 12pm-4pm and opens at 12pm on show days.

Good to know

All items are subject to change per artist restrictions. NO bottles, coolers, or pets. NO weapons or recording devices are permitted. Blankets and cushions are allowed (restricted on some shows). Call venue for more info. The following items are permitted: • Clear plastic, vinyl or PVC tote bags no larger than 12in x 6in x 12in and/or small clutch bags no larger than 6in x 9in. • Small Blankets / Beach Towels • Cameras - non-professional only, no detachable lenses • Food - in a clear, 1-gallon ziplock bag • Water - up to 1 gallon in a factory sealed or empty bottle • Small personal (tote-type) umbrellas, blankets, & binoculars for most events Please call the venue on the day of show for an updated list of approved items. You can also find this information for each show on facebook.com/jiffylubelive. Camera Policy: Generally, Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without tour publicity approval. Tailgating Policy: All tailgating activities must be conducted in accordance with Virginia law. Underage drinking is illegal and will be addressed aggressively by Prince William County Police, Virginia ABC and JLL staff.

Children ages 2 and older need a ticket.