Harrah's Cherokee Center - Asheville

Box office

• Hours

  The Box Office windows are located on the Haywood Street side of the building. Hours: Tuesday-Friday: 10:00am-4:00pm Events That Occur Tuesday - Friday: The Box Office will remain open after the show begins. Please call the box office for more information regarding extended hours. Monday, Saturday, & Sunday: Opens at either 3:00pm or 1 hour before doors, whichever time is earlier. Box office hours are subject to change without notice.

• Will call

  Located at the Box Office, same hours of operation as above. PLEASE BRING A PICTURE ID AND YOUR ORDER NUMBER.

• Phone

  The Box Office phone number is 828-259-5544.

• Accepted payment

  Cash, Visa, Mastercard and Discover

Parking

Location: -Civic Center Parking Garage behind Harrah's Cherokee Center/Pack Memorial Library -Rankin Avenue Garage -Wall Street Garage -Metered lots on Lexington Avenue and Grove Street -The lot across the street from Harrah's Cherokee Center - Asheville is not available for parking -Accessible parking is available in all parking garages and along surrounding streets Charge: -Special event parking is $11 for all garages -Metered parking is free after 6pm Monday through Saturday, and free all day Sunday

Accessibility

Available through Ticketmaster or at the Box Office. If you have questions regarding ADA seating please call the box office for more information. Please note that the Thomas Wolfe Auditorium does not have elevator access to the balcony sections (A-N). The only way to access these sections is via stairs.

Good to know

No Re-entry, No Outside Food or Beverages, No Smoking Inside Harrah's Cherokee Center - Asheville (This Includes E-Cigarettes). Allowed Items: Fully clear bags and related items smaller than 18" x 18" x 18" Small purses, clutches and related items smaller than 6" x 6" x 6" Empty Water Bottles that can be refilled at Water Bottle Filling Stations. Point and shoot cameras (No detachable lenses). Mobile personal devices including cell phones, smart watches, portable battery chargers, and related. Please Note: these devices may be denied for specific events at event promoter or artist discretion. In these instances, show specific policy will be advertised prior to ticket purchase. The following items are prohibited at Harrah's Cherokee Center - Asheville. Guests may not carry weapons, firearms, knives, stun guns, pepper spray, mace and/or dangerous devices of any type. No firearms carried by guests are permitted at the arena, with the exception of qualified, in jurisdiction law enforcement officers who are present at the arena in a non-working function and have notified HCCA management ahead of the event to be properly verified. Backpacks, Bags, briefcases, or purses larger than 6 x 6 x 6, Backpacks, Bags, briefcases, or purses larger than 6 x 6 x 6, Signs on sticks or oversized signs (no larger than 8 1/2 x 11), Facial coverings, such as full or partial masks, face paint covering more than 50% of the entire face or eye area. This does not apply to PPE, medical masks or equipment. Umbrellas (including collapsible ones), Strollers* Varies based on events. Musical Instruments.

Minimum age for paid admission varies by event. Most shows do not have a minimum age for admission to an event, but parents should consider the appropriateness of the event to their child's age and be prepared to take full responsibility for their child's behavior. If a show is age restricted, it will be noted in the show's information.