Blue Cross Arena

Box office

• Hours

  Monday through Friday: 11:00AM - 3:00PM Saturday/Sunday: 11AM through Event Start (Event Days Only) Summer Hours: Monday through Thursday 11:00AM - 3:00PM

• Will call

  Customer can pick up Will Call tickets 1 hour prior to the show. Customer must present the actual credit card used to place order and a photo i.d.

• Phone

  Arena Phone Number (585-505-5780) If Amerks related call (585-454-5335)

• Accepted payment

  Cash, Visa, MC, AMEX and Discover

Parking

Public parking is available on Court, Broad, and Exchange Streets.

Accessibility

This is an accessible venue. To order Accessible tickets click link of desired show or order over the phone by calling Ticketmaster at 1-800-877-7575. Ticketmaster charge by phone is available 24 hours a day / 7 days a week.

Good to know

No bags, backpacks, large purses, or items which can be harmful, dangerous, or obtrusive to other patrons. Search may be required for entry

Children 2 and over need a ticket.