Service Fee includes TN State Sales Tax All tickets are non-refundable and non-transferable. We only accept tickets through Ticketweb. Handicap accommodations are available, please contact Backstage Nashville in advance to set this up. You do not need to present the credit card used for purchase. You will just need to provide the name the tickets were purchased under to enter, your party does not need to arrive at the same time, each guest can enter under the name the tickets were purchased under.